Privacy Policy of Mwynion Mai Flute & Harp Duo

The following statement explains our policy regarding the personal information we collect about you at

1. Statement of intent

From time to time, you may be given an option to submit personal information about yourself (e.g. name and e-mail address etc.) to receive or use some of the services from our web site. Such services may include a booking enquiry form or a mail order form for purchasing products by post.

By entering your details in the fields requested, you enable us to provide the quotation or products you require. All personal information provided will be treated in accordance with this policy and only to give you the information you want to receive. Mwynion Mai will act in accordance with current legislation.

To enable purchases over the Internet for postal delivery of goods a lot of information is required including credit card details and billing/delivery addresses this service is provided to us by a totally separate e-commerce site,, with its own separate privacy policy, viewable from that site.

2. Information on visitors

When you browse a web site pages are downloaded to your computer, sometimes a cookie may also be downloaded. Many web sites do this because the cookies allow them to establish such things as if that computer has accessed the site before.

3. What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to the server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a computer visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Any user can set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If the last option has been selected we are unable to provide any personalised services to users of that computer.

4. Use and storage of your personal information

When you supply any personal information to Mwynion Mai we must explain how we will use it. We will not pass the information on to anyone else. Any information you provide to Mwynion Mai will only be used by us for the reason it was supplied to us. It will never be supplied to anyone else, unless we are obliged by law to disclose it.

Examples: We only store your personal information on our systems for the purpose it was provided so if you request information about booking the duo we have to store that information to reply to your enquiry. If you then book the duo we need to retain that information as you become a client. If you make a one off contact such as informing us of a broken link, once that matter has been dealt with your record will be deleted. In such cases the only information we would be hold would be your name and e-mail address. If you wish us to provide a quotation for any other service we offer we may need additional information and need to hold that data for so long as you remain one of our clients. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Warning: Any offensive or inappropriate content posted on our site or sent to Mwynion Mai where we consider such behaviour to be serious we will use whatever information available to us about you to stop such behaviour, including informing relevant third parties such as your employer, school or e-mail provider about the content and behaviour.

5. Access to your personal information

You have the right to request a copy of the personal information Mwynion Mai holds about you and to have any inaccuracies corrected. We do not charge for this but can only deal with such requests if they are sent to us enclosing a stamped addressed envelope. Please send requests to Mwynion Mai, 244 Cathedral Road, Cardiff, CF11 9JG

6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Mwynion Mai. Users without this consent are not allowed to provide us with personal information.

Page last updated 12 May, 2005